Our contacts:

Skanstes str.25, Riga, LV-1013,

+371 6789 5910

Ask us:

 The experience in debt recovery of SIA GelvoraSergel shows that up to 85% of debts can be recovered by extra-judicial proceedings.

Our professional and knowledgeable debt recovery specialists ensure quick recovery of debts, at the same time ensuring responsive attitude to the debtor and providing a sustainable relationship between the creditor and debtor.

All the offered services are provided according to the Law on Extrajudicial Recovery of Debt and General Data Protection Regulation, as well as the regulations of the Latvian Extrajudicial Debt Collector Association (LĀPPA) and the internal code of ethics of SIA GelvoraSergel.


Extrajudicial recovery of debts and monitoring or encashment

  1. A cooperation agreement is signed;
  2. The client prepares and sends a debt recovery application in electronic format;
  3. The debtors indicated in the application are entered into the debt processing system not later than within one working day;
  4. Within one working day after the debtors have been entered into the system, the debt recovery process is initiated and includes the following:


sending warning letters;

telephone communication with the debtor, notification about late payments and possible consequences in case of debt default;

searching for contact information, if the debtor’s contact information is not available or is incorrect, a search for the current information is started immediately and is not stopped throughout the processing period of the case;

development of payment schedule, taking into account the interests of the creditor and the resources of the debtor;

payment control, monitoring of the agreement implementation is carried out after an agreement with the debtor on the full payment of the debt or debt payment terms.

Payment for extrajudicial debt recovery services

The policy of SIA GelvoraSergel states that the company assigning the debtors for processing pays only for the achieved results. The fee for the service is calculated from the recovered debt amount. A specific amount of remuneration (as a percentage) depends on the duration and amount of the debt and the number of cases assigned for processing.

The client is informed if the debtor refuses from the fulfillment of debt commitments and any cooperation, and further debt recovery actions are recommended, providing the following options:

  • Judicial recovery of debt;
  • Initiation of insolvency proceedings of the debtor;
  • Selling the debt;
  • Other appropriate actions.

Recovery of debt in court

In case it is impossible to recover the debt using extrajudicial methods, SIA GelvoraSergel offers clients professional legal services for debt recovery through court.

Debt recovery through the court includes the following services:

  • legal consultations on choosing the most appropriate legal proceedings;
  • preparation of necessary documents;
  • handling the claim in court to start litigation process;
  • representing creditor at court;
  • preparation of documents for sworn court executor;
  • forced execution of court ruling;
  • controlling the work of sworn court executors.